Terms & Conditions

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The following Terms and Conditions are a legal binding contract between the client and Evan Williams Group and apply to all services offered. By accepting a quote in writing or by placing an order online, you confirm you are in agreement of these Terms and Conditions. Please DO take the time to read them carefully. All Terms and Conditions are subject to modification at any time without notice and are in effect upon posting.

General:

I reserve the right to refuse services to any individual or company.

Payments and Deposits:

We accept deposits and payments through Paypal. Deposits on all services is 50% due at time of work commencing. All final payments will be required before any files are provided or web sites are launched. All final payments are payable within 48 hours of final approval and site will launch when payment is received.

Cancellations and Refunds:

If no work has commenced at the time you cancel, full refund will be given. However, if the process has started and domain names, domain hosting, and templates have been purchased you will not receive a refund. But you will be given these things as they are all registered in your name and our company has no desire to own your domain name.

Once work has started, refunds will not be given as the deposit is used to cover a lot of the initial costs associated with building a website. If at the time of final launch you do not like the product, we can cancel the agreement and we will reserve the right to sell the site as a ‘pre-made’ to another company/individual. You will forfeit the deposit at this time but will receive the domain name and hosting package complete with passwords and user names.

Communication:

The client agrees that our preferred method of communication is done via email. If any holidays or delays are anticipated by either party this should be communicated.

Development:

Designing a website or blog to be functional in every browser can be very tedious and require extra time. We will test the site using the latest versions of Internet Explorer, Mozilla FireFox, and Mac Safari but cannot ensure it will work on all older versions.

Changes, Additional Work, and Satisfaction:

During the design process every effort will be made to ensure you are happy with the direction. We will offer you proofs of your design and not move on to the next phase until we have addressed your concerns. Any minor changes or revisions to the design can be done at these times, if at the end of the project you request any changes that are deemed as major, additional costs will be added to the final invoice with your approval. These changes will be charged at our hourly fee of $85/hour.

Our goal is to ensure your satisfaction but we realize some designs may be more difficult to work with. IF we cannot reach an agreement on design, we will look at canceling the agreement.

Customer Service:

We take every effort to provide a blog that meets the needs of the client and to provide the site error free. We will extend a four week period to all websites to ensure you have ample opportunity to correct any content, links, or other errors which may be discovered.

After the four week review period, all changes and revisions requested will be billed at our hourly rate. Changes or additions to the original approved design are NOT part of the normal four weeks of customer service. Any changes of this nature will be billed at our hourly rate.

Authorization:

The client will provide access to all accounts necessary to complete the work with user names and passwords. These should be administrative and provide access to everything we require to complete the project. Please take every effort to secure your passwords and user names, create new ones for this purpose.

The client will authorize us to use small portions, or screen shots, of the completed project as examples to be included in our portfolio as well as a link to your site for full preview of my work.

Clients will be asked to submit a Testimonial on the final product and service they received. These may be used or posted online or in print media.

Graphics, Artwork, Text, Copyrights and Trademarks:

Client unconditionally guarantees that any elements of graphics, photos, artwork, clipart, trademarks, or text supplied to us and to be included in the design are owned and/or written by the client, or the client has written permission from the rightful owner to use these elements. Will hold harmless, protect and defend us from any claim or lawsuit arising from unlawful use of any elements supplied by the client. In most, cases, proof of permission to use graphics will be requested and must be supplied to us. The client may not supply graphics taken from other websites.

Liability:

The client agrees to indemnify and hold us harmless without exception or limitation from all liability, expenses, claims, action, fees, losses or damages, caused by the direct or indirect use of services/products from us at any time and by any party. This includes third party application/widgets which may be used on your site.

Further Legal Notice:

Notwithstanding anything to the contrary contained in this contract, we cannot warrant that the functions contained in the project will be uninterrupted or error-free. The entire risk as to the quality and performance of the project is with the client. In no event will we be liable to the client or any third party for any damages, including but not limited to, service interruptions caused by Acts of God, the hosting service, any lost profits, lost savings, or special damages arising out of the operation or inability to operate this project.

Third party applications and widgets are working at the time of launch, and revisions/updates of these may cause their functionality to suffer. Clients are responsible for the updates of their site.

 

 

 

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